|Dear Ujas (Ujas 2013-12-02
I applied for renewal of my passport at edmonton ,they said I will in about 40 business days. Its 60 business days today and status is still "Processing at Consulate General".I need to go to India in December.Due to this slow services I am stuck. Please someone help me what to do?) - PLEASE COME BETWEEN 3-5PM TO EDMONTON OFFICE WILL HELP YOU OUT. AND PLEASE DO NOT WORRY. REGARDS YEG|
|We submitted the passport of minor for renewal taking long time.passport renewal should not take two month for kids.we where not able to travel .I think you should change the rule for the minors passport renewal time.
|I had submitted my application 70 days back for passport renewal at Calgary and status is still at "Processing at Consulate General". I have planned trip for December. I have tried calling the consulate but no answer. Do not know what to do. :(|
|I applied for renewal of my passport at edmonton ,they said I will in about 40 business days.
Its 60 business days today and status is still "Processing at Consulate General".I need to go to India in December.Due to this slow services I am stuck.
Please someone help me what to do?|
|LOST OUR PASSPORTS !!!! WE HAVE TO TRAVEL AND NOW WE NEED TO GET NEW PASSPORTS AND SAME HORRIBLE VISA PROCESS AGAIN!!
DOES THESE GUYS EVEN HAVE SOME SHAME!!
INFACT DOES INDIAN EMBASSY(WHO GAVE THEM CONTRACT) HAVE SOME SHAME!!
TAKE SOME MORE MONEY, BUT DO IT RIGHT PLEASE!! |
|Had a really experience at BLS in Brampton . Cheers to the team . Got my visa in 3 days . |
|Hi dear i have a question i am on a work visa in Vancouver and my passport is going to expire on 4 aug 2014. I WAS wondering when i am eligible to renew my passport and how long its going to take.thanx|
|No words for the service... Ladies working in office were nice but it's just the processing times.. It's been over 2 months since I applied for my passport renewal.. So I tried calling the number given for inquiry .. I was on hold for 3 hrs and guess how many calls were ahead of me.... Just 3.... How can it take 3 hrs for 3 calls... Anyways still no satisfactory answer after that long wait.. NO ONE KNOWS HOW MUCH MORE TIME ITS GONNA TAKE... Dealt with vfs so many times it was ok but this was worst experience just praying to get my passport soon so dat I can go to my son soon... :(|
|@ Jaldeep please visit the website for the requirements for the PCC at blsindia-canada.com, PASSPORT-POLICE CLEARANCE. Please notarize copy your status in CANADA, and walk in between 8-1:30pm for submission at EDMONTON OFFICE. |
|do not deal with BLS. I am undergoing trauma trying to get passport renewed thro the group of nincomps called BLS. I have no idea why indian government had to choose this group and wish there was a way to get the government to change them out|
alvin marks 2013-11-08
After filling in the online tourist visa application, may I send the form with photos by registered mail to you for processing? What address do I send it.
Thank you. Alvin Marks|
|I am living in Edmonton and I want to apply for PCC for India. So for that, I have to send my application to Edmonton Center or Vancouver Center ?
Please suggest me. Thank you.|
munish kumar 2013-11-05
|I sent an application for police clearence certificate to vancover but they are saying we do not have any record ....and canada post's status is saying its delivered ....how it can possible its already 15 days ...i didnt get any single response ....plz tell me what i hv to do ..i m worried abt my passport |
|I got very disappointed when i entered Montreal office.I really had a very bad experience not as mentioned below.I feel VFS worked more professional than BLS|
|I must commend you for the outstanding service provided by you at BLS India's Montreal office
during my visit today Oct 30th, 2013 to apply for my son's PIO Card. It was a pleasure to
observe the enthusiasm and dedication with which you discharged your duties, not just
for my case, but for the many visitors who came to the office today. As an Indian, I was
proud to observe that your friendliness at the visa application processing center was a
welcoming first sign for Canadian visitors to India.
Raja Sengupta, PhD|
Benoit Gauthier 2013-10-28
|Thank you again (......). Thank God there are a few people like you left....You are pleasant, polite, smiling, you want to help....and you do, thats the difference between YOU and the rest of people who are board, hate their job, have no imagination, never try to help, are not interested in helping....cant wait for 5 oclock or Fridays to get out of the office and be the same somewhere else....
Pass this e-mail to your boss (you should be the boss)
Capt. Benoit Gauthier
|Went to Montreal office today very nice location, very nice people much better than VFS. One of my best experience with Indian consulate so far...........Wish you guys all the best!!!|
Anand Sesadri 2013-10-18
|It is not about Business or whatever you call Corporates or System. It is always about the people working for it.THANK YOU EDMONTON for taking that extra mile AND WALKING WITH US. Do not want to mention the names as this is a public DOMAIN, YOU ARE ADMIRED for the efforts you are putting for the success of BLS and honoring the CONSULATE|
|I visited surrey office to collect my son's visa. Service was not upto mark, there was no person at the reception. Only one counter was open although there were more than 100 customers in the office. But the lady on the counter was helpful and she was trying to help as much as she can. I think they lack the proper management. They have the staff but they could not manage the tasks. Passport collection time was 3 to 5, but they started it at 4:30.|
John Smith 2013-10-17
|Horrible, horrible service. They keep sending me back again and again. This will be the third visit I pay to them in Brampton. This has to be the WORST company in the world. I can't believe the high commission gave this company responsibility. |
|I have been calling BLS a few times inquiring about the passport service and its been a terrible experience to get any correct information from any of the agents who answer the phone.
I submitted my passport for renewal and its been a nightmarish expereince to go the Canada office of BLS.
Sadly to say its one of the worst service company I have dealt with. The people who work there are rude and unprofessional. It seems like you are in India and people have no value for your time or money. how long does it take to stamp a passport? Why does it take months to validate information which is in Canada.
I have my fingers crossed and hope that I recieve my passport before my travel dates. Will keep you posted with any progress......|
|Incredible poor service in Montreal|
|I applied for PCC (Police Clearance Certificate)14 weeks ago. I have tried calling BLS call centre over and over. every-time they say is to wait a week more. I don't know how much more time do I have to wait? The worst service i have ever seen. It is so frustrating as I have to travel to US and I don't have my passport and I have no idea how much longer they will take.|
|Oh come on not Montreal, you should come to Toronto, its is the worst office ever.|
|,I have applied for Pcc (Police clearance Certificate) at Bsl International Toronto,Three months earlier and Now It has been over 12 weeks and I still have no response on it whereas I will be having my Visa Interview in the U.S. Embassy soon and I dont have my passport with me. Kindly guide me with the processing status.I am feel so regretful applying at Bsl where as I would have personally went to India by myself wasting 1000s...The most frustrating thing is the way treat costumers like they literally Ignores you badly instead of Helping for the sake of costumer service|
|I hope BLS Edmonton won't be poor. They won't return you back for some very stupid reason. I hope they understand how difficult it is for ordinary folks to come to BLS office from their work! I will put my experience again once I get the service from them.|
|exemplary and stupendous service, Edmonton BLS ladies, i can guarantee, no one will recognize or acknowledge you people, but for the effort you are putting in for this company, we are falling for you. Thank you so much for your smiles and enthuse to help people is making a mark in the community. Kudos Ms K.|
|What kind of lawyer is he? I have been searching for a specific type.|
|Dear Dwayne Jones, please visit
would like to know which part of the country you are from. East Coast or West. If you write back with your appropriate email will contact you with in 24hrs, sorry for the inconvenience occurred to you, but we are working hard by all means to rectify the service. Please respond, and you will attended and offered.|
Dwayne Jones 2013-09-20
|Simply unbelievably poor service. Website is beyond pathetic with multiple links that do not function that apparently do have valuable information to complete the process for a business VISA. 250 km round trip to the office from my residence and could not complete all the requirements. 60 minutes in line only to restart the process again and stand in line again for 30 minutes to be told another form had to be filled out that duplicated the electronic submission. Start early to apply --like 6 months in advance and plan on not having your passport.----I travel 3 weeks a month outside the country. This is a no win and incredibly frustrating. |
|Its now 9 weeks since I surrender my passport for citizenship renouncing .The status is the same.I feel like contacting consulate or writing to the PM of india.|
|Very poor service in montreal|
Chander Khosla 2013-09-14
|I concur, one of the poorest help line and service
No one picks up the phone. I am calling at 8:35 AM and the recording saying our offices are closed when they are anouncing that the Hours of Operations: 8:00 AM to 5:00 PM Mon-Sat. Today is Saturday AM?
Can Consulate improve this situaton??|
|Bls are charging me courier charges out of way they were forcing me to pay for it|
|FInally Got my OCI card.Thank You BLS montreal!!!!|
|Well I don't know about others my story was different...........I applied for business Visa on 3rs sept and was having flight today they could not able to give my passport intially I was soo panic but thanks alot BLS MOntreal they forced or did whatever but made it possible to get my visa. I am thankful to Bls Montreal. I saw some negative comments but What they can do people are soo ignorant everything is avaliable on website but still they just go to the office and ask weird questions that noone can answer and due to these people others have to wait for a long time. Everyone has their patience levels.|
|I recieved my daugghter's new passport but they interchanged the names? What are my options now? Where I can send back my passports for correction.I got it back after 2 months and that also with a big ERROR don't know what to do.|
|Today I went to Montreal office.service is totally poor.|
|Montreal staffs are not informative.Kindly train them and employ them|
rani sidhu 2013-09-08
|Bls surrey office is poor services and helpless|
Balwinder Kaur 2013-09-06
|Why they are keeping untrained staffs in the Montreal office?A girl sitting there unable to answer my questions for PCC yesterday.She has to ask another girl to answer me.Is this the professional one?And another girl is shouting and talking loud with the people there.why cant they keep a proper person to handle this?Is this a fish market in India?No proper person to manage Montreal office?What is the management doing?|
|I am an OCI applicant.I applied in Montreal office.the girl who was there she was so nice and relaxed with all the applicants.Her colleagues called her as 'OCI specialist'.Nobody was interested to take any OCI except her.She helped me a lot for the documentation with patience and finally I got the OCI card.When I went there to thank her,She was missing and I heard from her colleague,She quit the job.It was very pathetic for BLS to lose such a potential employee and its very hard to find like her.|
|BLS has no professional ettiquette.No customer servicing.The management sucks.|
|BLS are cheaters!!!!!! They force people to opt for courier to make more money.........how cheap they are bullshit!!|
Desrochers, John 2013-09-04
|Application form number: blscano01064113
Pleae send information about this application.
|Worst Company I've seen in my life.Total mis-management.Wrong information on the website.Compelling Applicants to opt courier service just for the sake of money.BULLSHIT.GREEDY PPL.|
|Somebody from the top management should step down otherwise BLS cannot grow.They are misleading BLS in wrong directions.|
Sai Perugupalli 2013-09-04
|Thank You Team Edmonton. Thank You Very Much.|
|Dear Madam/ Sir,
I have a criminal/defaulter reporting against my husband Suryakant Goel, living in Canada, Winnipeg. This person went to Canada in 2012 jan and since then he has been having an extramarital affair with one woman called Harkiran kaur. They both have been living as husband and wife since more than a year. My husband has confessed the same before me on phone. I have a couple of cases civil/Criminal against my husband in the police stations and courts of Ahmedabad, India. My husband s ooking not to come to India to settle this matter with me. I need a valid email id on which I can send you all supporting documents and reports.
Please do help me out.
Read your inputs regarding Edmonton BLS Offfice, Iam follow applicant too, and it is requested do not write anonymously.
Please identify your self with all your coordinates and confirm that you were at BLS Edmonton Office.
Please also advice how to improvise and give a solution. Because myself and my husband had a very different experience. Iam from Israel and my husband Punjabi. It is very easy to demotivate and criticize hard working people. Regards Meital Kapoor.|
|I went to Edmonton office of BLS. I would say a smelly office in a shadow area will be far better that this BLS. There was a huge line of applicant and only one representative. This really put down all the standards of Indian Consulate to bottom. Never expected a consulate office to look like this and be so in-efficient. If Vancouver Consulate is reading this then please do something to save your image atleast.|
|I had applied for Police Clerance Certificate for both me and my wife. The status showed that they are delivered. When i check with the courier they have been delived to wrong address. One has gone to Quebec and other to Toronto where as i live in Mississauga.
Now i am finding it hard to followup on this...There is no proper response by the bls brampton. They dont understand the seriousness on these documents. How can they address it differently. It has passport, work permit and PCC.
Even after escalation there is no proper response.
Please can someone tell how to go about on this matter.|
|Worst service ever in my life.... No one will answer the phone as i have been trying from one hour now... they took my marriage certificate 2 months ago for attestation still waiting and now they want more fee... Just feeling like handicapped here in canada as i don't know waht to do... |
|I have felt you service is very worst. The website shows the application status is ready for pickup. But, today I went to the BLS Brampton, for collection of my pass port, But they have said that it is a system problem? What kind of system you have!!!!!! Still it is not corrected, how can I track my application status. If I call by phone, No phone response at all.
Not only this, I had a very bad experience to submit my PIO application. Really you need to improve a lot your service|
|I gave my passport to Surrender 4 weeks back.First 3 weeks was showing under process,now it is showing in mail to Consulate.I gave them call but no one is picking the phone.I am not sure how long will it take to get my certificate.|
|I'm glad that BLS International Services returned my daughter's PIO card and passport within the time committed by them.
Though when I checked the time on their website they have given it approximately.
But I'm really thankful to them... my daughter is with her grand parents in India. |
after long followup finally i got my passport
THANKS A LOT.|
|I had applied for PIO visa and sent everything via post and as per the time given on the website i got my PIO visa on time with the help of BLS. I contacted them both via mail and phone and they replied me back with the correct information spontaneously also i would like to thanks BLS for the quick response and good services. Thank you so much and best of luck for future.|
|I am happy with BLS service as I got my son's PIO card within 10 days.
Must say thank you to BLS guys.|
|Congrats to BLS team that you all are doing a great job as I resides in US and got my passport in just 2 weeks of time.
Once again THANK YOU to BLS support.|
|Hi guys, I'm having a very bad experience with BLS. I applied for a visa on 22nd of June and till I am waiting to get it. Even I am visiting site again and again I am unable to find out the status of my application.Can any one help me to reach to the customer service team of BSL through phone calls..........|
|Hey Neeta you are right BLS has a good customer support and they have great staff out there in NY which follows with Embassy with full dedication and effectively as I got my NEW passport in lost case within a month, this all happened due to BLS only which did constantly follow up with me and Embassy.
Must say Indian Embassy did a great job that they given the Passport and Visa Services to BLS International. As an Indian Company they have great values and humanity |
|BLS guys thanks for accepting my application as I came on Wednesday at your center at NY, must say BLS has very professional employees who helped me a lot while submission my application at counter.|
|i received my new passport...good work BLS|
|Me too got my new passport within a month as I submitted the application under category of DAMAGED passport and I need the passport in emergency as need to visit India back for marriage of my sister|
|got visa with in 10 days.....Well Done BLS|
Sonal Chauhan Mehta 2013-08-10
|Yuppy !!!! finally got my new passport after long follow ups
Must thanks to BLS INTERNATIONAL|
Hima Bindu Musunuru 2013-08-10
I have now become a british citizen(changed nationality from indian) and applied for british passport. Im moving to Toronto in October 2013 for a job. Can I apply for PIo card in Canada please with my surrender of passport certificate.
rohan patel 2013-08-08
I think you can check the below link
You can find every information on this link as I also applied for my renewal passport from BLS a new service provider.
Initially I thought that BLS is one of the third class service provider as neither they were picking up the calls and neither replying to mails but one day I received email from them where they were asking that your application is UNDERPROCESS and you will get your passport soon.
After getting such assurance from BLS people I was sure that I will get my passport soon and within a week time and that was my day when I finally got my passport, I was so happy that day.
Must say BLS did comendable job, I liked that they are constantly follow up with Embassy and get the work done for me.
Right now I am with my family here in India
Thanks BLS for getting my passport back to me. I am very happy with their service|
|Yes Mr Patel you are right.
I also had same case where my passport was stuck with Consulate and for that I was sending lot of mails to them but same no reply to me..........
But once I received call from their helpline number and mail as well from NY email id from where I finally got the status of my passport that they will dispatch my passport soon as received from Embassy.
And after 2 days I got my passport back to me at my doorsteps.
This shows that BLS employees working hard to get applicant's passport and visas.
Thank you BLS for such a commitment and dedication which you showed towards me.
Garry Chahal 2013-08-08
|Great Team work BLS Edmonton, an attitude to resolve and commitment to accomplish kind of nature of the team impressed me. Good Job. |
Noor hasina 2013-08-08
|I have been trying to contact the office in Calgary, no one is picking up the phone.. and there is new 1-587 long distance no don't get picked up either.. waited for 20 min no voicemail activated on it either. Please confirm the times and office phone no., so I can get an appointment to submit the application. Hope Service is better this time...|
|please correct MONTREAL OFFICE postal code!!!!!! I spent day looking for the office no website it shows different than actual.......it sucks!!|
deepa dhillon 2013-07-22
|I live in winnipeg, we want to apply visa for our child, do we both need to come to the office for signature.Do we need to fill an application online.please reply soon as possible
Rajinder Singh Dhatt 2013-07-19
|Where is my passport. I sent it to you on July 2nd. It has been 16 days since I sent it and havn't received it. I have sent an return envelop also. Please send my pasport as soon as possible.|
RANJAN DHAWAN 2013-07-18
|I went to Brampton location, met reception guys and one gentleman near photocopier , I would to share my great experience of that gentleman , he gave me perfect details for PIO as well as OCI. Hats off that perfect man. I salute his customer service and speed of work. I suggest you , please see that man at counter 12 for your query, he is very polite.. I don't have perfect word for him but just meet him when you visit Brampton location|
|what's their contact no for calgary? I am trying to call them since last couple weeks nobody p/u the phone.How i suppose to book an appointment?|
Rayan Gill 2013-07-09
|check out Edmonton Office dudes, can I send my resume to work there, Miss K is leading the office there, heard about her a lot, need a Mentor and would like to be in her guidance. congrats BLS we support Edmonton Office|
|NIGHTMARE! I will do anything to avoid dealing with them! They do not reply to emails or receive calls!|
|I need to renew my Indian passport and there are different passport forms on the internet which one can i download to apply my passport please|
|I wish to know the meaning of BLS (ie expansion of the letters B,L and S)
I HAPPILY WELCOME BLS INTERNATIONAL
Ellen M. R. 2013-06-28
|Beautiful Edmonton Office, very pleasant people, the first port of India, very impressed, very well represented, humble, respectful and polite. |
|Scarborough BLS is worst service in the entire world. I kindly suggest foreigners please do not waste your money and time. India is incedible becuase you never going to get a visa to visit. I feel really bad for Indian people.Corrupted and a broken system|
K kaur 2013-06-25
|Hi I am very happy with Brampton Office, I applied for OCI , I got all the information from Counter 12 , I discussed about OCI with one of the officer Bhabesh he explained me everything after that I have submitted my OCI in one visit thanks to that officer , he is very knowledgeable person, Don't forget to meet him when you visit to Brampton office , he is always ready to serve with smiley face. Thanks Brampton office .|
Gurdev singh 2013-06-25
|Yes you are right , counter 12 has perfect information about PIO & OCI instead of information desk. I met Deepak & Bhavesh at counter 12 they are genius.Good response.|
Prospective Applicant 2013-06-24
|It was helpful to find this feedback, but very disappointing to know about the documents returned crumpled/bent after submission of OCI application, as reported by Biswajit below. To begin with we are required to submit original documents and entrust them with BLS for an extended period of time. At the very least, we should receive the documents back in the same condition as we submit them.|
|BLS REVIEW IN MARKET|
smith mathew 2013-06-24
|reena was so patient and was so helpful in explaining and in completing the application forms|
vishal kumar 2013-06-24
|reena provide me really good service this what I always wanted from our indian passport office service.thank you for your good service|
Neetha Kadayil 2013-06-23
|I am an Indian Citizen living in Kitchener, Ontario. I need to get a Police clearance certificate from India.DO I need to submit to Brampton BLS centre my Original Indian passport and PR card or just copies would suffice? Hoping to hear from you at your earliest. Thanking you, sincerely, Neetha K|
|Can anybody tell what is nder process means.I applied for PIO card 4 weeks ago. I am not able to get any response from them through phone.If there is any option to sue them legally. I am planning to meet a lawyer soon|
sudakar masanam 2013-06-19
|madam reena was v helpful|
veena verma 2013-06-19
|very polite and helpful|
samuel abubakker 2013-06-19
balwinder singh dhaliwal 2013-06-19
Meenakshi Nair 2013-06-19
|Edmonton is on Map because of the hard work the Edmontonians do. Kudos to Edmonton and Kanak running the office with a Smile and enthuse, Team is well trained in ethics, but Indian Chauvinists will not understand the effort, it is requested to BLS authorities, please take otherwise good people will slip out of hand like sand. I am very pleased and happy seeing the Team in Edmonton. God Bless them|
|can i know office hours and days in calgary|
|let me know calgary office hours|
|first off they said I applied for the wrong visa which i didn't, so I emailed them back. My boss in India also contacted them via email letting them know that my application was appropriate according to visa office of home ministry. After not hearing back from the company for days I phoned on a regular basis with no response. I finally was but on the holding line. I spent fours hours on hold just to be told to apply for the visa that I didn't have to apply for. Also I never talked to anyone I got told this information via an email. Absolutely Terrible service|
|The Brampton office was terrible and still is terrible in responding to my e-mails. I had to send two different money orders and they cashed the wrong one and they owe me a refund. They are now not responding to my e-mails, so now I am trying to escallate this, but I don't know who can help. Any suggestions|
|IT WAS SATISFACTORY|
Robert Culbert 2013-06-18
swaminathan thiyaharajan 2013-06-18
andene lim 2013-06-18
|very efficeient and professional! Thank you!|
A. Murray 2013-06-18
|very efficient and informative-excellent service, thank you!|
Kewal Singh Pabza 2013-06-18
|we are very happy with the staffm very hepful, good service|
Promita Abraham 2013-06-18
|excellent, very patient and courteous!|
ravi datt 2013-06-18
|the staff and the operation manager is very helpful,they understand the problems of people and try to provide their best service and help people.i would personally like to thanks Gianna at BLS for her support and help, she is really of great help and i appreciate her for her great efforts to recover my lost documents. thanks Gianna and BLS international once again.|
subhashree senapati 2013-06-17
harkanwal singh sidhu 2013-06-17
|very good service at Calgary bls but the application process is very confusing on the website|
paramjit kaur 2013-06-13
|very good service|
|v helpful.She answered all question. I had satisfied |
|v curtious, helpful customer focus friendly.with a smile .she answered and help guide on next steps.thanks to reena|
|Finally received our originals back 5 weeks from the day of submission of OCI application. Sadly our pristine original Citizenship certificates came back crumpled and bent in places.|
|fast working , polite and greatly mannered|
fathimathul nadia 2013-06-13
|pleasant welcoming and mind blowing service . especially the front desk lightly taken the task even on the high volume of customers in surrey .|
satinder kaur 2013-06-12
satbir singh 2013-06-12
|very nice behaviour reena and dealing|
malcolm coelho 2013-06-12
|very good helpful and calm reena|
arvinder kaur 2013-06-12
Jaspal Baraitch 2013-06-12
|Great customer service provided in a timely manner.|
JATINDER VERMA 2013-06-12
|good service skills
|Very good experience. Miss Gurinder was very helpful. The visit qas quick and the information given was very helpful!! Thank you|
Yeung Melanie 2013-06-12
|Very good. She was thorough and saw my travel date may be close to expiry of visa (6 month limit) and offered suggestion to come back if that would be better suited for me. Thanks!|
|It was quick and faster than expected. The office was nice and quite. Overall experience was very good.
Suggestion: Indian flag was missing, it would have been nice to see tri color somewhere|
Karen Nosfrarezami 2013-06-12
|My job was done so fast! Thank you for your cooperation in advance!
AMANDEEP KAUR 2013-06-12
|Miss Gurinder is very knowledgeable. Very quick in service, helpful. Excellent service. Thank you!!|
Betty XY 2013-06-12
|Very good service. I am happy with her.|
Brian Thomas 2013-06-12
|Kudos to Edmonton Team, soon will be leaving for Employment in India. Knowledgeable, intelligent and smart. Wonderful approach towards the service, impressed with advice. My wife is so happy as she was not sure about the unknown territory. She might go back with home baked cookies. |
gauri datta 2013-06-11
|helpful staff.however website is not updated and doesnoot reflect correct processing times and or few requirements for pcc.|
marissa filanti 2013-06-11
|very helpful and pleasant|
|very helpful reena|
|Very efficient and professional|
mehulbhai nakum 2013-06-11
|very helpful and v polite |
balwinder kaur 2013-06-11
|very very helpful reena|
Kevin Gonapathy 2013-06-11
|very fast and friendly, thank you|
Kiran Bhattal 2013-06-11
|Great service! Didn't have to wait long for our turn at all :)|
|it was fast and efficient|
sukhwinder kaur bhatti 2013-06-11
|very good service provided by bls staff at surrey center, polite and respectful approach, quiet and good environment in the office.|
Jigneshkumar Patel 2013-06-11
|The services at brampton center are exceptional. i applied for the OCI and the counter staff was very helpful and pleasant. Great Customer service |
G Gujar 2013-06-11
|Brampton center have Great Customer service and very professional staff at the brampton center. Doing great. Better than going directly to Consulate. |
harmeet singh 2013-06-10
I just want to personally thank BLS Team at Brampton location for expediting the application processing. A special thanks to Simran and Abharna who really helped me in getting my passport very quickly from India Consulate.......Kudos to these team players and keep up the good work|
Sudhir Kumar 2013-06-10
|Hi Simran , Thanks fro all u\you support and services . You have go one step ahead and help me to fill my form for OCI . Gr8 staff to work with .. thanks again.
Before 2 weeks i have visited Brampton office for Passport renewal , i met Bhavesh Patel on Counter 12, he took my pic, also made photocopies of required documents, i finished my work in 1 hour , BLS has all the services... specially counter 12 is very helpful desk...my experience is very good with BLS Brampton office. |
honey singh 2013-06-08
|BLS is the big brother of VFS and CGI is it's father... They all Suck!!|
Marie Simon 2013-06-08
|I visited Montreal office yesterday for my touist visa, It was my third visit and again I did mistake in filling out form I was about to cry and told my situation to girls working there they helped me in filling my form it was great help!! Love Indian people they are very helpful and hard working.|
ASH PATEL 2013-06-08
|BLS-INDIA CANADA IS AWESOME. 100% AND 100 TIMES BETTER THAN VFS. MY EXPERIENCE WITH BLS-CANADA SO FAR HAS BEEN EXCELLENT! KEEP UP THE GREAT WORK AND OF COURSE THE GREAT SERVICE,,,,SURREY OFFICE,,|
|We went to Montreal office to submit applications for tourist visa and Montreal staff was very polite and nice to us. We were not having all documents but lady over their helped us in printing those and she was really helpful.I think they help as much they can and whatever in their hands but beyond certain limit they are also helpless and its indian govt who is more responsible than bls. I had no issues with bls montreal office they were really great!!!|
|I am a old man and had to travel to India it was emergency THe girls in montreal office helped me in printing my application form which was wrong intially then i told them i can't do tracking and all so they took my phone number and called me as soon they got my passport back and I got my passport with visa in 5 days I really appreciate everyone for such a great help.|
palakjot kaur bains 2013-06-07
|I am really happy with the new visa service in Calgary. The staff is very nice and helpful.|
|I had excellent experience here.
Customer service is excellent.
I am totally satisfied with service here.|
amrit kumar 2013-06-07
|my visit to Calgary office was v good. reena told us all the information we needed. thanks|
Ronald Love 2013-06-07
|great SERVICE, QUICK, EFFICIENT AND VERY FRIENDLY. APPRECIATE REENA|
SIMRAN JEET MANES 2013-06-07
|THE SERVICE PROVIDED BY CALGARY OFFICE AND REENA WAS VERY GOOD. SHE PROVIDED ALL NEEDED INFORMATION AND DEAL WITH ME PRETTY WELL.|
ATUL KUMAR CHOPRA 2013-06-07
|Excellent service at Calgary office.|
Anmoljot Sindhu 2013-06-07
|we were at Edmonton office the other day to submit Visa Application, very sweet ladies. I liked the way they spoke to me, treated me.Also asked me to go for OCI Gave lot of information regarding PIO and OCI, which eventually Iam going to go for once come back from India. I loved the ambiance and atmosphere at Edmonton Office.|
MANDEEP KAUR 2013-06-07
|THE SERVICES WERE V GOOD.THE SERVICES WERE EFFICIENT AND THE SUBMISSSION OFFICER WAS FRIENDLY.THANKS|
Amrit pal singh 2013-06-07
|i like the service up here at BLS office.
And i will highly recommend it to others as
Hubert Mendonca 2013-06-07
|Friendly service at Calgary office.
Officer provided service Ms Mumtaz.
|I am happy with the services :)by paulomi|
|Great services, very professional, fast and friendly ! Thanks !
|I tried to contact them by phone 514-282-4949 but not able to reach them.
I have some questions. I need to get some information before I go there to submit application but have no luck|
santha krishnasamy 2013-06-07
|Very fast process and they are very helpful.
BLS staff are doing an awesome work.
Paulomi was very helpful
|The staff at the visa office is really supportive,very friendly and very knowledgeable.I felt really welcomed and got the help I wanted.My visit to the Visa office was really wonderful.|
|Service are really good and friendly and helpful staff over i am with all at vancouver center|
|The officer who work here are very kind.
Today I visit 2nd time to get visa. I appreciate nice people. Thank you Vancouver office!|
|@ Vancouver Excellent friendly welcome, and efficient processing.|
|I was impressed with the service in Vancouver. It was very courteous|
|Very Helpful, Clear instructions, Fast, efficient. Thank you|
|Excellent and very helpful at Vancouver center|
|Hi everybody i see all of your comments but as far as i am concerned the BLS Winnipeg staff is gud and knowledgable and provide all the information so you guys dont have to come again if anybody is having problem call them at 204-505-2907.they take application between 8-2pm without appointment|
|BLS start operation from March 1 in Winnipeg and the two guys sitting there are really helpful but the only problem is their phone number is not updated and for every information we have to go back and forth and there is no parking available in Downtown |
sajan kunnathu 2013-06-06
George Abraham 2013-06-06
|Hi, This is an unusually pleasant experience to get excellent service from BLS through Paulomi. Thanks, George Abraham|
stanley cyril 2013-06-06
|very helpful and gave all information accurately.got nice dealing |
|Hi everyone I am really very happy with the surrey staff members they are very polite and efficient. I am very pleased with their service and courtesy. I took me very less time to submit my application. I wish them good luck.|
|My request to Canadauser is to withdraw his/her comments and request Admin of this site to allow authenticated comments and complaints.
Coming back to services given by BLS is stupendous. I just returned from India and the Operation's Head/Administrator in Edmonton went through all means to help me and fulfill my application as those does system was not ready if the data is not fetched for Visa. I personally support the Edmonton Team's endeavor and they are putting exemplary effort. Iam disappointment with the comments left here which are very personal and demotivating. Buddy "canadauser" this is my country, and do not add it for your use. If you have guts, face it and leave your coordinates and name. I will convey the best to BLS CANADA who enabled my dream visit.|
Dr Williams 2013-06-06
|From Edmonton : I have delivered flowers for their exemplary attention and intellectual services. Was very proud to see the level of knowledge and suggestion. Impressed. I wanted to refer to my friend in Winnipeg(looking for address) for his application and bumped into this site, very disappointed that they are encouraging abusive and unrelated comments. Edmonton is peaceful city, I request the people visiting Edmonton office or matter of fact any BLS office in Canada, get a degree or go back to ethics school. I have seen passion and perseverance, and any individual attack is not acceptable, when we know that how much effort he/she is putting up for the success of the mission. Way to go Edmonton Office, keep up the good work, and do not give up. |
merlin susan 2013-06-06
|Excellent service.Everything was narrated. Thank you.|
stanley cyril 2013-06-06
|very helpful and gave all the information accurately.
NEHA KALA 2013-06-06
|I was really happy with service at BLS office at Calgary. All 3 ladies were really co -operative & helpful . I visited 3 times & every time treated very well. My application was done by Reena & she was fabulous. |
narendra kala 2013-06-06
|i am v happy with the service given to me and my wife neha by reena. The hospitality was praise giving. Thanks|
CM KUTYN 2013-06-06
|friendly helpful service|
Paul O 2013-06-06
|Very helpful + very good to work with (Vancouver center)|
Jitender Verma 2013-06-06
|Very Helpful + prompt service was attended nicely the person attending was very cooperative at vancouver bls|
Romi Sharma UoA 2013-06-06
|My grandpa died and we need to take his ashes to India, I could not travel but my Dad mom and grandma traveled with my aunts and uncles, we were all at Edmonton BLS office and they took care of us. I would like to let the dudes know who are writing all BS, leave a valid complaint and to the point. Do not write or attack someone personally, CANADA is my country too and I am not letting any one here go through hurting process just because they Indians, if you did not like the service, please suggest how they can improve or give a method to solve do not rant. My name is Romi and Iam a student of Medicine, and Iam proud of the Services and the way the lady in charge took care of my Grandma when she was at BLS Edmonton. I will request again people who are visiting from India here please learn the Canadian Way.|
Dinesh Sharma 2013-06-04
|We want to apply Indian visa , please proved me Visa office in Winnipeg telephone number, and what is new process for that |
kuldip gill 2013-06-03
|I didnot renew my passport from long time around more than 15 years, i do not even the pearcard.Whai i can do now and where i have to go. I lives in winnipeg. Please help me and give me the information .Thanks|
|I applied for daughter's passport. Passport is ready and holding in his office.We got call from Bls office. They said, we are holding your passport and it is ready somebody has to come and pick the passport. They said ,we will charge you $10 for every 48 hours to hold your passport. I send it self addressed envelope with stamp, When I had applied my daughter's passport. I am busy and now I have to go to edmonton and grab the passport. i found bls is providing so poor service. they won't even answer the call when u call at office & no customer service? |
|BLS...do not trust this service,
they do not know how to respect,
once they got your application and money draft, they will never call you back.
i suggest you that if you have to use BLS canada service than do not go to INDIA.
i never thought that INDIAN system is not only poor but full of people from hell.|
|one word for BLS canada
|The Service of BLS International is worst in Edmonton. The employees behavior was rude and very lazy. They did not give any respect and shout on you if you go and ask any question. The employee treat as if you want you work to be done , sit and wait till they call you. I have not seen this kind of behavior even in India. They In charge lady of that office is worst administrator. I think BLS head office should put live camera to consistently watch and monitor the activities of lady Incharge ( she is most of time on phone , laughing and cracking jokes.) when inter pt, she replied she is with customer on phone. Go and watch " The mismanaged BLS office" |
|Selected courier service for visa but the processed passport sat at the BLS office for over a week. Took 2 phone calls to get them to send by courier. Almost didn't have the passport for a trip. All for a $20 service charge. Terrible service for BLS Brampton.|
sushil malhan 2013-05-19
|Please let know the office of BLS international for making indian lost passport for permanent residence in Regina Canada |
|I don't know whom to blame for this, BLS or Indian system itself. For every request, they hold the passport. Why inconvenience people like this. First I applied for New Passport, that took 1 month of holding of passport. After that, I needed my Indian PCC, for which I again needed to submit my passport for possibly another 4-6 weeks. Why hold passport for each and everything? This is the age of internet where internet systems can be used to retrieve information. They should not inconvenience people by holding originals for such a long time for any request we send them. Can't the Indian system use common sense to give Indian PCC early considering that new passport was just applied for which police verification has already been done. Pathetic rules set to inconvenience people, I doubt if I am living in internet generation or stone age.|
Sushil Malhan 2013-05-15
|I have lost my indian passport valid upto 2018.I am permanent resident of canada .I have lodged incident report to police at 1717 osler street regina canada.My file no is RM12059729 dated 28.10.12 .I want to get my replacement new passport in liue of my lost passport .Please let me know the necessary requirements|
|i dint recieve my passport its over a month..the bls office doesnt asn the call neither i can track my status online...help|
|it is so hard to get through to them, and when you do they are very rude and try to hang up as soon as they think they have answered the question. you ask them a question they will be abruptly stop you in insulting way.This has to stop,why indian consulate is not doing anything about it. They are in customer service field and should learn how to serve customers. we are paying big fees for their service.|
Raj Bardouille 2013-05-05
|Could you please send me your telephone number as ai need to get information on Indian visa. Thank you|
harpreet virk 2013-05-04
Gail R 2013-05-04
|My passport with the visa now is being couriered. I do believe BLS is working through it's growing pains. I spoke with knowledgable people in the last few days at BLS.Those of us caught in the growing pains spoke up and we were listen to.India...you rock!|
|I think this system is not very helpful for the general people to get visas for India, officials should look into this matter as quickly as it may be possible. it should be much easier then this system is bringing people to mind bugling, difficulties to obtain a visa. |
|Today I called the Indian Consulate and the nice lady there gave me the number of Consular officer to let him know about the problems.
Bipi Singh: 416-960-4668
Also, The lady on the phone mentioned that she didnt get any complaints about the BLS service.
May be its time we talk to the Consulate directly and voice our concerns.|
|I couriered my passport to the Vancouver office on Friday last week, it was delivered to the office on Monday, I received a text on Tuesday from BLS, stating they had my passport. On weds I received an email with the tracking number and today on Friday I received my passport back by courier, visa in place. Thanks BLS, great job!|
|I had been to BLS- Toronto today. The appointment system on the website does not work. It does not matter if you take an appointment or not. It is walkin.
Also the application form on the bls website are incorrect. I was told after going there that I have to take the application form from cgitoronto but the checklist has to be from the blswebsite.
It was total confusion and frustration among the poeple who where there.
jimy joseph 2013-05-02
Sharell Cook 2013-04-30
|This is an appalling and distressing state of affairs. I recently wrote a blog post about the issue, including reference to this article, to help raise awareness of the problem.
You can read it here and leave a comment: http://goindia.about.com/b/2013/04/16/changes-in-indian-visa-outsourcing-problems-ahead.htm|
|It is very difficult to get the line. And when you get it, you have to wait 45 minutes. After that, the agent puts you on hold. And then the line cuts. It did that many times.
I am waiting for now on 5 weeks to receive my son visa...|
|I am doubtful their website works. Always gets server error. What a poor service|
jean yves 2013-04-30
|same problems to get my son's visa. he made his application to Bls in Brampton on march 25th,with $95 money order 4 visa photos and didn't receive any call or email since then. Last week we try to call to know why he didn't receive his visa yet and after 4 days of waiting to get line ,lines cuts after speaking to someone who did not answer our questions and put us on hold ,we finaly knew that there was $30 missing for the shipping and photos were missing too .But we had no time to post those missing things cause my son is leaving next friday May 3rd .We already paid $4000.00 for the tickets and one month in India so we are very very upset .So my son left today(april 30th) from New Brunswick to Brampton (14 hours car's trip just one way) to try to get his visa or at least his passport.WHAT A BAD SERVICES FOR AN INTERNATIONAL COMPANY WHO HAVE OUR PASSPORT IN THEIR HANDS.VERY FRUSTRATED.|
|Please do blog.Perhaps create a blog on this. There is further issues in other countries with BLS. It has been helpful to have people post here.Difficult with so many unknowns and this needs some public attention|
pompy wodne 2013-04-29
|I'm usually to running a blog and i really respect your content. The article has actually peaks my interest. I am going to bookmark your site and preserve checking for brand spanking new information. pompy wodne|
Debbie Rice 2013-04-29
|Will the Brampton office accept postal applications via courier or can I drop off visa documentation on behalf of my boss |
Nisha Shirawala 2013-04-26
I applied to renew my passport on 15th March. Its already 6 weeks. Online tracking status is "Processing at Consulate General".
Anyone has any idea about still how long will it take to renew my passport and when I can get it?|
|Having worked in immigration dept in Canada, I have some knowledge/experience regarding the factors involved in police verification/clarification. First and foremost, as a layman, I understand your incoherence to understand the backend process. And of course, any immigration authority has the right to restrict information. This is not intended to keep people in the dark but to ensure that all relevant clearances may be obtained without the applicant hindering the process in one form or the other. The way the system works is that once your information is transferred to the consulate (from VFS) and the process for verification starts your name and other information could have commonality with another known person/criminal. So the consulate has to assume guilty until proven otherwise, as you may understand.
I have had the personal experience of applying for a Visa to India from VFS and to be honest I wish they were still around. After the way we treat people applying for Canadian visas |
|contd ... After the way we treat people applying for Canadian visas and or other services. In fact, the CIC has outsourced visa services to VFS in eight regions around the world.
I believe people expect too much. And to be honest, in today's political environment, it is better to be safe than sorry.
|Dave there is more sorry then safe in the way documents are being handled by BLS.Lost and misdirected passports and applications. The issue isn't the consulate. The huge issue for Canada and Immigration is our Consulates.Go send your resume to any Canada Embassy in the world.I did to test what I heard. Responses all were.Sorry we hire locally in this country!|
|I did apply for PIO for my daughter on March 15. No news as yet. However they took my daighter's original Canadian p/p. Tofay I called the BLS Call Centre (of course after many attempts) and I was told that Canadian p/p's should not have been taken by BLS. Is there any way I can ask the Canadian p/p back?|
|I applied for my Indian passport renewal (much to my bad luck) via BLS on March 2nd. After two weeks, I was told some papers were missing and that too after I followed up with them. Then after 1 1/2 months, my passport is still not available. My old passport is also stuck. I am unable to go anywhere and they have no clue what is going on. The BLS Brampton jokers are a bunch of usesless people who are spoiling the image of INdia. I should have applied via VFS. This is a horrible thing I have done. Just go to INdia and get it done via Tatkal|
Ravi Menon 2013-04-19
|I had a similar experience like Jean.I applied through post for Indian Visa for my daugher and myself on 4 April at the BLS centre in Vancouver.They received the same on 5 April and started processing it.Checking the website showed that the passports have been couried on 10 April.My house is in Grand Forks BC.On 12 April I received a parcel from Victoria BC by Canada post sent on 10 April and arrived Friday morning.My worry was that if a normal pacel can arrive in 2 days why is the courier taking longer? I asked my friend in Vancouver to go check with them and get the tracking number as they do not answer your phone nor reply to emails.The person in BLS centre in Vancouver hardly spoke English and did not know what a tracking number was.I decided to wait for the week end and on 17th we got my daughters passport through Purolator.I went to their website and did a tracking to know why it took too long. The route was as follows, Vancouver - Edmonton- Calgary - Castlegar- Grand Forks|
Ravi Menon 2013-04-19
|Continued: Instead of putting BC they put AB and the package travelled all the way though Alberta and someone realised the postal code is not that of Alberta.Yestrday I contacted BLS and got the line and asked them to get my tracking number.After 2 unsuccessful calls the third person actually helped and gave me the tracking number and she called me back on my cell number.I checked with the tracking number on Purolator and the route my package took was Vancouver-Edmonton- Grand Priare-Edmonton-Calgary-Castlegar. Immediately I informed Purolator and they said instead of my city Grand Forks BC they had typed Brand Priare BC. The BLS person from Vancouver office had screwed things up. Does he know that Grand Priare is not in BC? VFS service was really good. The purolator office created a case and put the shipment on hold as per my request as I did not want the package to travel to another province.The tracing specialist called me yesterday and confirmed all details. |
Ravi Menon 2013-04-19
|Continued:He promised that the delivery would be done today. I received the same today. It is really painstaking that nothing is done about this, the service agents are really pathetic.However I must admit that finally the lady named SIMRAN who works at the call centre in Brampron did help me.Indian Counsellate must cancel the contract and reinstate VFS Global or let the people in the Indian counsellate do the job. Why do we have to pay a service charge to someone who does not provide proper service.They need only one photo for Visa and ask for two in the website.|
|DO NOT SEND YOUR PASSPORTS TO BLS INTERNATIONAL.
I LOST MY DAUGHTER PASSPORT AND PR CARD BY BLS BRAMPTON OFFICE.|
Gail R 2013-04-19
|My application sent March 23 does not even show on the website. I couriered it there so it shows received. I was able to get through on the phone 4 times with persistence. With promises to phone back.That they were doing a trace on their courier. I was booked to fly April 21. No passport here. So instead of being in India next week I will be again on the phone and in prayer. I don't know what else to do.|
|I am experiencing a horrible interaction with BLS brampton. I have applied for my daughter's new passport and the system shows that they have dispatched it though courier. When I asked with Purolator people they said that the shipment was for another client. Basically they have send my daughter's passports and PR card to another person. I guess the Indian authorities should cancel there contract especially with all these complaints.|
Dr Ram 2013-04-17
|BLS is a nightmare. I applied for renewal of passport of my two kids with all required documents and correct fee (as i talked to a customer care before sending the form). They kept sitting on the forms for 3 weeks and saying that the fee is not correct and something is missing. After 3 weeks of torture i decided to complain to the Indian high commission Toronto office. They immediately and the applications were send for processing on the same day. I am yet to get it back but at least it is under process now......I am planning to complain to Indian media here in Canada and also in India so as to create some pressure on the BLS jokers which are ruining the image of India and making life difficult for everybody here.... |
Nargis Jamal 2013-04-17
|i have an appointment with the edmonton office. the applications for OCI states draft for $275 us. who should this be payable to? should it be blank? thanks
| High handedness of BLS-INDIA Canada international. It took 8days to issue Canadian passport including postal time. Now the agony starts just to cancel Indian passport it took 18days just to put a stamp of cancellation. Once surrender certificate received try to apply for OCI. They checked all the paper and said Death certificate of the spouse is not included. Though it has declared many time earlier while Indian passport was issued. A copy was arranged and tried to submit the application next day.
Now they insisted they need the original certificate at the same time I need to stress that did not ask the original of any other copy attached. We are trying to implement same Indian great system here. Delay the work as much as you can. Moreover all the staff at BLS office Brampton is fair sex so you cannot show your frustration because then Canadian law applies.
Gail R 2013-04-15
|I sent my passport and tourist visa application to the BLS Brampton Office. This is my 4th India Visa.I have also dealt with the Bankgok India Consulate and VFS. Those experiences with excellent!I sent my application in Mar 24 expecting to have it for flight April 21.I began to phone I get promises for return calls. Vague answers. No website updates.Last news was to be sent Monday April 15th.We do not have choices to go elsewhere. This is becoming a nightmare.Good luck on the phones. It takes lots of redialing and then a long hold to get an agent. Their sole job is to take applications, make sure all papers are in order. Simple and not rocket science.I doubt I will have my visa to travel by 21st. I really hope I get my Passport back. I have a husband in Mumbai.I was going to do the PIO route and want to. Entrust them both with my passport and marriage license??|
gurpreet singh 2013-04-14
i want to know that how much exactly fees draft should i need to send to bls for my police clerance and what the adress in vancover ?
what is the contact number for bls?
Because i m trying since march no body answer.|
|I have been trying to call at BLS help line number for weeks but can't get through it. I tried reaching someone through vfs e-mail , he asked me to check on the website. I just have to get my Indian passport renewed. Can someone suggest me what should I do. I have filled the application package. |
|HELP! Does anyone know the BLS Ottawa office phone #? The main BLS helpline number 647-478-3072 is always busy. I am urgently waiting for a Tourist Visa update. Thanks |
Ashley U 2013-04-06
|BLS is doing a terrible job of dealing with the Indian visas. It is very difficult to call through on the phone and when you finally get someone, they are not able to help you with anything or any questions that you might have. It says on the website to call after 7 days if you have not heard anything, but when you call they say yes, there is a backup, it might take another 7 days with no other information. Something needs to be seriously changed in the way these visas are dealt with. |
Thomas C Panicker 2013-04-05
|I live in Calgary; Can I submit through online
application to Ottawa or Toronto or Surrey B.C.?
This ph.no.416-581-1001 for all of them.? What are
the documents required,other than Passport for Travel Visa? Photograph needed? What is the fee?
I can sed a debit cheque? Let me know.?|
Brian Robinson 2013-04-02
|DO NOT SEND YOUR PASSPORTS TO BLS INTERNATIONAL. You will NOT get them back in a timely manner at all. I was just told my passport Canada to declare it missing.
I could write a book about how ludicrous they are. |
Geraldine Wright 2013-04-02
|My web file No. is CANT02669113 and would like to make an appointment at the Brampton Office. Could you please provide me with their phone number or how to reach them to make an appointment. Thank you for your cooperation.|
Edith Coffin 2013-03-27
|Could you tell me how much time it takes to get a visa to visit India. It has been 10 days since we submitted our application at the Vancouver office of BLS. We need to have it back to submit our passports to Ottawa for a visa for Dubai and to receive our passports back before April 18. |
|I have called the Toronto BLS office also, there phone is always engaged. One time that u got through the lady informed me that the courier charges on the websit and the forms are incorrect. Had I not called I would have sent the wrong amount causing delay to my app,Icarian. I complained to her that the call center has a long delay. We never get reply to emails. The prevoius service VFS was much much better. They would answer to emails within 2 days. You could always talk to an agent or even their manager if you were stern enough. The corrupted country that India is figures that they would higher cheap service like BLs. They are pathetic. I m too afraid to send our application there. |
|I am SO ANGRY with BLS. My son and nephew sent their apps for visas in Feb. Then were told by VFS to wait. fine. Now they were sent to CGI in Vancouver via purolator. NO ONE will answer emails or phones. I try 647-478-3072 for BLS and 604-662-8811 for CGI in Vancouver. These boys are IN Brazil and need to leave there April 1st! BLS has their passports!!! WTF?? I don't know what to do??? The online Visa lookup doesn't have their apps reg'd either. WHO DO I CALL??? firstname.lastname@example.org|
|For you people in Brampton, Vancouver .. have you considered contacting the local Indian media outlets ... radio, tv or newspaper. Why not contact mainstream Canadian media too .. one of their investigative reporters. Until an external pressure is brought to bear on BLS or the High Commission/CGI, how can a result be effected? |
|BLS is a complete and absolute joke. None of the comments below surprises me in any way.
BLS Brampton, which does not return emails, has lost my entire tourist visa application package, including my precious Canadian passport. It is almost impossible to get through by telephone, and, on the rare occasions when I succeed, the agent will not give her name, makes me repeat all the information that I have given to previous agents, promises to get back to me and, of course, never does. My flight leaves in six weeks. Not only do I not have a visa, but it appears I no longer have a Canadian passport.
The most frustrating part is that there doesn't seem to be anywhere to direct a complaint and get some action. Makes me wonder why the Indian consulate replaced VFS Global. It could not possibly have been worse than BLS.|
|Rameshchandra Panchal ... that is the correct number. But it is always busy. You have to hit redial 30 to 40 times. When the number is finally answered, you get a recording and then you have to wait at least 20 minutes to get an agent ... who then tells you there is no record of your application, despite the fact that you have a Canada Post tracking number and delivery time and date to their office.
Also, Amarjit, you make a very good point about paying BLS a fee for services that are not delivered. There needs to be a mass protest to the Consulate General or the High Commission or whoever contracted this useless company.|
|Mary ... your case seems very dire but is probably not the only one.
- A Canadian Passport is the property of the Government of Canada, it is NOT yours;
- the passport very clearly states that if it is lost or stolem it must be reported to the police and the Canadian passport Office. It also states and I quote " If your passport is surrendered to any person or agency outside the Government of Canada (e.g. to obtain a visa) and is not promptly returned, report the facts to one of the above offices. " By that it means the police or the Canadian Passport Office.
Perhaps visit the Brampton BLS office or the Consulate General of India (CGI) office and advise them of actions you are considering.
CGI is at:
365 Bloor Street(East) Suite # 700,
Toronto, ON, M4W 3L4
E mail: email@example.com
In the face of no meaningful attendance to service by BLS, these are the only options left to consider.|
|I asked my brother to go in person to the Ottawa office and check on my wife's visa application. Fortunately, he found the visa had been issued. While he was there, he heard several stories of people who have no idea what the status of their application is .. they cannot check on the website and no-one ever picks up the so called "help" telephone. This is disgraceful service sanctioned by the High Commission through their contract with BLS. If there's any lawyers around ... is there not a case for a class action lawsuit ? 1) We are paying BLS a fee for a service; 2) that service is not being provided as per their stated level of service. I can't believe how we just seem to accept this .. how do we think things will ever change?|
Praveen AHUJA 2013-03-22
|Your service is disgraceful. I have sent to you three Emails and you have not responded. I am afraid to submit my Documents to your office. Do you have any justification for this incompetence. |
|I submitted my Indian visa application with visahq.ca 1.5 weeks ago and found out today that BLS International is no longer accepting applications from 3rd party sources like visahq. My flight leaves March 30th & despite my best efforts, BLS International has not had the decency to return my calls/emails. I wish good luck to everyone... I unfortunately think I may be out of luck...|
Amarjit Sandhu 2013-03-20
|It is very frustrating to see the poor service of the outsourced visa system. I dropped off an application at the BLS Ottawa office last week. When I go to their web-site to track the application, all I see is a general Yahoo search screen and a custom search tab. When I put the tracking number in the custom search, I get a response that says No Results. I don't know what that means and it is not at all clear if this is even how to track the application. Has anyone else been able to track their application? |
Rameshchandra Panchal 2013-03-20
|I am calling Phone number 647-478-3072 for BLS BRAMPTON office but sorry to tell you that it is replied not in service. Please what number is that I can call for my confusion regarding OCI application. Please tell me the phone number of Brampton office asap. |
Uday Shankar Sinha 2013-03-18
|I am interested in applying for the Police Clearance Certificate from India.Would you please guide me how to apply for this. Also please send me a phone number so that I can talk to someone in your office regarding this. |
Joanne Tucker 2013-03-13
|Need assistance re: acquiring a new/obtaining an extension to an existing Business Visa. I have sent three emails to firstname.lastname@example.org (March 7th, March 11th, March 13th) and have not received a response. I would appreciate a response from someone who can assist asap. Thanks in advance! Jo Tucker|
|Hi Can you provide a phone number for the Edmonton
office and how long it takes to process? Can someone besides the applicant drop off and pick up? Thanks Marlene
Grace Barrett 2013-03-06
|Please give me the correct postal code and phone # for Montreal office. Thanks|
|we hope that service will be improved and fullfill the dream of people. will become a model unit for service purpose.|
|i want to know the telephone contact of montreal BLS international and to know if submission can be made on saturdays morning?|
|The correct postal code for Montreal address is H3A 3R2.|
Darryl Alves 2013-03-03
|I would like to obtain an Indian Tourist Visa. How long will it take and do I need to submit my passport as well. Also can I come in person as opposed to mailing it in. |
pete cejalvo 2013-03-01
|What is the contact number for the Calgary Indian Visa Center that I can reach to make an appointment?|
Debbie McDonald 2013-03-01
|What is the phone no. of the BLS INternational office in Ottawa?|
Mary R 2013-02-28
|I would like to know what are the hours of Operation and if you will be open on saturday to accept applications for OCI and PIO cards.
Urvashi Dholakia 2013-02-28
|What is the contact # for the Lawrence Ave East location? And what documents do I need to apply for Police Clearance Certificate?