| ABC GLOBAL SERVICES GETS UPCLOSE WITH TRAVEL INDUSTRY | | Company's 33rd exhibit at Fairmont Royal York features hotel, car and cruise companies, and tour operators | | Jovana Arnaut |
Last night at Toronto’s Fairmont Royal York Hotel, ABC Global Services held an UpClose exhibit and showed off its suppliers to travel agent guests.
ABC Global Services is a travel services company that serves the corporate and leisure travel industries, and offers products such as the Premier Hotel Program directories; eTravel alerts; Global Connect, a membership program that connects corporate travel management firms; and eCommission Solutions, that helps travel agents retrieve their commissions efficiently.
 |
| Beverlee Patterson, president & COO, ABC Global Services |
|
Beverlee Patterson, president & COO, ABC Global Services, said that last night’s event was the company’s 33rd UpClose exhibit. It is held six times a year, and rotates throughout major cities in North America and London, England.
“What we try to do is appreciate our customers, help educate them and help them [run] their business,” Patterson told TRAVELHotNews.com. “It’s very important for us to have a face-to-face relationship with our customers. We actually have two sets of customers tonight: our suppliers, who want to meet the travel agents; and our travel agents, who want to learn about the services.”
The exhibitors consisted of hotel representatives, car rental companies, cruise companies and tour operators, including: Caesar Park Hotels and Resorts and Caesar Business Hotels; Carey International; Denihan Hospitality Group; Destination Hotels and Resorts; Dollar Thrifty Automotive Group; Element New York Times Square West; Encore Cruises; The Fairmont Royal York; Fairmont/Raffles/Swissotel Hotels & Resorts; Fiesta Americana Hotels & Resorts; Fiesta Inn Hotels; Fun Sun Vacations; Hilton Worldwide; Holiday House; Hyatt Hotels & Resorts; IHG; Loews Hotels; Millennium Hotels & Resorts; Morgans Hotel Group; Pan Pacific Vancouver; One King West Hotel & Residence; The Paramount Hotel; Sheraton Tribeca; Sonesta Collection Hotels Resorts Cruises; Sunquest; Trump International Hotel & Tower New York.
 |
| Cynthia Kropp, executive vice president, marketing & business development, ABC Global Services |
|
Cynthia Kropp, executive vice president, marketing and business development, ABC Global Services, said that the company comes out into the marketplace to encourage its customers to network with vendors.
“[I hope visitors get] a better understanding of the products and services that they subscribe to,” she said. “[I hope they also establish] relationships with vendors so that they are more aware and comfortable with who they work with and who they have access to. Relationships are the foundations of so many things that we do, so I think that if an agency needs a representative from a local property, they [need to] feel comfortable in knowing about that property.”
 |
| David McCaig, president & COO, ACTA |
|
David McCaig, president & COO, ACTA, also attended last night’s event and told TRAVELHotNews.com that he is pleased with the number of travel agencies being represented.
“We have a very good business relationship [with ABC] and they encouraged us to come here and meet all the suppliers that they work with,” he said. “[ACTA is] here talking with the various hotels and suppliers because we have many that support our ID card program...and there’s some properties that should be on our ID card that want to get publicity.”
ABC also gave away dozens of prices including a grand prize which consisted of a seven night, all-inclusive vacation for two at the Gran Bahia Principe Bavaro in Punta Cana, Dominican Republic. The prize also included roundtrip airfare from Toronto, courtesy of Sunquest, and a $200 chauffer voucher, courtesy of Carey international. The grand prize winner was Norm Feferman, president, co-founder, New Wave Travel.
For more information on ABC Global Services and the products that it offers, visit abccst.com.
|
|
