| WESTJET COMPLIES WITH U.S. DOT'S BAGGAGE FEE REGULATIONS | |
WestJet is ensuring travel agencies that it will be fully compliant with the regulations set out by the U.S. Department of Transportation (DOT).
DOT’s air passenger consumer protection rule requires airlines and ticket agents to include all mandatory taxes and fees in published airfares, hold a reservation without payment or penalty for 24 hours after the reservation is made, and prohibit post purchase baggage price increases after the initial ticket sale.
WestJet has elected to defer to IATA 302 resolution for all bookings with itineraries to, from and within the U.S. (and for all international itineraries). This allows the airline the option to determine baggage fees and allowances based on the most significant carrier.
The most significant carrier and their baggage fees will be displayed during the pricing process through most CRS including, but not limited to, Sabre GDS. The airline said it is currently working with the other CRS to ensure this is displayed during the booking and pricing process.
WestJet also said that it plans to implement a partially automated solution before the end of the year.
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