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February 3, 2009
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Charmaine Pang

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ADDISON RECESSION PROOF SELLING WITH STEVE
Addison hosts seminar on recession selling seminar; says plan 6 to 12 month War Chest
Steve Crowhurst
Sales trainer Steve Crowhurst presented an intense 90-minute seminar on Recession Proof Selling that was the highlight of the Addison Travel Trade Show B.C. series, which took place in Victoria on January 27, Langley January 28 and Vancouver January 29. Stephen Fountaine, VP New Business Development, ACT Communications Inc. welcomed the crowd to Vancouver session of the Addison Western series and introduced Crowhurst. A well-known industry speaker and familiar face as a columnist for Canadian Traveller magazine, Crowhurst’s fast-paced presentation covered topics designed to help the audience increase their sales and overall marketing ROI during times of economic slowdown. To register for the Addison Eastern Series, click here. [Full text and pictures]


NCL FAMILY SAVINGS
Families can cruise into savings; book NCL through to Mar. 15, receive up to $250 onboard credits; kids can sail as low as $99
Norwegian Cruise Line is offering an extended Freestyle Resolution promotion.  Families who book a cruise from now through March 15, 2009 on many of NCL’s sailings can take their kids for as low as $99 each, and also receive up to $250 in on-board credit to be used on everything from shore excursions and specialty dinners to spa treatments, the casino and more. Popular summer sailings include a seven-day Sawyer Glacier cruise round-trip from Vancouver, British Columbia on Norwegian Sun with ports of call including Ketchikan, Juneau, and Skagway, Alaska, from $599 per person.  Norwegian Spirit features a seven-day Bermuda cruise round-trip from Boston, from $599 per person. Keep reading for more sailings and more deals. [Full text and pictures]


ENCORES CRUISEESCAPES GETS TANIOUS
Nathalie Tanious
Nathalie Tanious to become vice president of Encore CruiseEscapes 
Nathalie Tanious has been named the vice-president of Thomas Cook's cruise division, the brand’s Encore CruisesEscapes. Tanious was formerly responsible for the marketing and cruises at Intair.


SUPERCLUBS PROMOTES TWO
Gwenn Feliciano becomes VP of Sales; Matthew Tippins Director of Marketing
Gwenn Feliciano
Matthew Tippins
International Lifestyles, Inc. (ILI), the U.S. representative of SuperClubs Resorts, announced two sales and marketing promotions, effective immediately.  Gwenn Feliciano has been appointed vice president of sales with executive oversight of both retail and wholesale sales channels, and Matthew Tippins has been appointed director of marketing, overseeing both consumer and travel trade marketing efforts.  The organizational changes come on the heels of SuperClubs’ major rebranding initiatives announced on Jan. 20, 2009.  “Gwenn and Matthew’s talents will help steer SuperClubs as we realign, elevate and expand our Breezes brand in the coming year,” said Paul Pennicook, President of ILI. [Full text and pictures]


TICO BOARD APPROVES CLAIMS
Board of Directors pays out $53,646.19 for airline, travel agency closures including Zoom, Aloha Airlines and more
On January 27, 2009, TICO’s Board of Directors approved payment of $53,646.19 assisting 49 consumers who did not receive the travel services for which they had paid. These payments were due to the closure of Aero Canadian Tour & Travel in Scarborough ($1,379.95); Aloha Airlines in Honolulu ($230.84); Lifedream Travel & Tours in Toronto ($36,396.50); Nugget Travel and Tours in Scarborough ($6,900.00); Macsha Travels and Tours in Mississauga ($1,400.00) and Zoom Airlines in Ottawa ($7,338.90). The Board also denied four claims. One claim was denied on the basis that it was received beyond the legislated six month filing deadline. One claim was denied on the basis that it contained insufficient documentation to prove the claim and two were denied on the basis that there were no travel services paid for and not provided and the customer was claiming for the cost of replacement services that were received.


SAS TO CUT 3,000 JOBS
Sweden's SAS to slash 3,000 jobs, reports fourth quarter loss
Canadian Press

Scandinavian airline group SAS AB says its losses widened in the fourth quarter and that it plans to slash 3,000 jobs as part of a new savings plan. The struggling company is also seeking 6 billion kronor (US$720 million) in a rights issue. Stockholm-based SAS posted a 2.8 billion kronor net loss in the quarter, compared to a loss of 596 million kronor in the same period in 2007. The figure includes discontinued operations. Sales shrunk to 12.9 billion kronor, from 13 billion kronor a year earlier. SAS also announced plans Tuesday to streamline the company to focus on the Nordic market. It would sell stakes in subsidiaries including Air Greenland, BMI and Estonian Airways as part of the plan.

U.S. ATTRACTIONS OFFER DISCOUNTS
U.S. attractions offering steep discounts and freeze gate prices to travellers due to slowing economy
Canadian Press
Hoping the prospect of sales will woo cash-strapped travellers, U.S. tourist destinations are taking a page from the retail playbook, offering tourists deep discounts and freezing gate prices. They include free nights at Walt Disney World in Florida, coupons worth $15 off at Pennsylvania's Hershey Park and admission to the Georgia Aquarium, the world's largest fish tank, all at last year's prices. “Given so many people have lost their jobs and aren't getting raises and aren't getting bonuses, it did not seem appropriate to do a price increase this year,” said Dave Santucci, spokesman for the aquarium in downtown Atlanta. [Full text and pictures]

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