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November 5, 2008
AA FLIES TO ST. KITTS
American Airlines launched daily flights to St. Kitts from Miami yesterday, Nov. 3, 2008.  These flights continue a series of recent service increases to St. Kitts by the airline.  AA first started a Miami service to St. Kitts in December 2004 with three flights weekly, which grew to five flights in 2006.  In addition, American Airlines commenced a twice weekly service from JFK to St. Kitts in November 2007, just one year ago.
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SUNWING WINNERS AT ADDISON
Tracie Pawson, Sears Travel, Oshawa
Sunwing Vacations names lucky Addison attendees; three agents win in Western Canada, Eastern Canada and Prairies
Sunwing Vacations has put a smile on the faces of three lucky travel agents who attended the Fall Addison Travel Trade Shows. Sunwing Vacations was pleased to offer three all-inclusive Holidays for 2 as regional prizes to show appreciation to its valued retail travel agent partners who attended the 2008 Fall Addison Shows. Congratulations to Alexandra Hale of Marlin Travel in Victoria; Barbara Lecker of Charleswood Travel in Winnipeg; and Tracie Pawson of Sears Travel in Oshawa. Each won a trip for two to Varadero that includes round trip airfare, seven nights accommodation at the Princesa del Mar, roundtrip transfers between Varadero airport and the resort and the services of a Sunwing Vacations Destination Representative. [Full text and pictures]


5 GETS YOU $10 EXTENDED
Agents can earn $10 with every 5-night (or more) hotel booking with Intair, Fun Sun & Holiday House
Effective immediately, the Intair, Fun Sun and Holiday House promotion that has agents earning $10 with every five-night (or more) hotel booking, has been extended to the end of the month. Each new booking (with deposit) made by Nov. 30, 2008, for travel anytime, and including a minimum 5-night hotel stay, will earn agents $10, which will be loaded onto an AMEX reward card and sent to you. Agents, please note that you can earn up to $60 per booking on select product with Fun Sun and Holiday House. Go online to learn more details.  You will receive your AMEX reward card loaded up with your accumulated total earned when the promotion closes at the end of November. This card can be used at over 100 online and retail stores in Canada and the U.S. (full details on where this card can be used will be sent with the card). Click for more details on how to earn. [Full text and pictures]


SIGNATURE TAKES AGENTS TO COZUMEL
Agent FAM to Cozumel from Oct. 28-29, 2008 features Holiday Village White Sands
Agents at the Holiday Village White Sands, Cozumel
On October 28 and 29, 2008 the Signature Vacations Sales Team took over 120 agents to Cozumel to showcase their hotel offerings in the region. The FAM had a strong focus on the focus on the new Holiday Village White Sands.  The two-day FAM commenced at Pearson International Airport with much excitement when agents checked in and were randomly chosen to enjoy the extra comfortable StarClass seats.  Upon arrival, the group was greeted by the Mexican Tourist Board, a lively Mariachi Band and a few tasty treats before transferring to the Holiday Village White Sands, the host hotel for the FAM.  [Full text and pictures]


TRAVEL GUARD ENHANCES COMMISSION
Travel Guard offers a Commission Enhancement Program; 60% commission to new agencies
Travel Guard, the North American travel insurance provider, wants to help travel agents during the economic downturn with the launch of the Commission Enhancement Program which provides a 60 per cent commission to agencies new to the Travel Guard family and a special bonus for their current agencies.  The Commission Enhancement Program is designed to help stabilize a travel agency’s business by boosting travel insurance revenue and increasing income to help offset a slowdown.  All new agencies signing on with Travel Guard receive an enhanced commission of 60 per cent on core leisure retail products.  Existing Travel Guard agencies receive a 10 per cent bonus on premium growth over last year.  Keep reading for more information and how to enroll. [Full text and pictures]


ARUBA’S NEW CAMPAIGN
An image from the new campaign
New US$10M campaign launches in North America - "90,000 Friends You Haven't Met Yet", relaunched website coming in Nov 2009
Aruba launched a new US $10 million marketing and branding campaign, designed to inspire tourism to Aruba by showcasing the island's most important asset - its people.  The campaign’s tagline, “90,000 Friends You Haven’t Met Yet,” communicates the feeling that visitors to Aruba are not tourists, but instead get so immersed in Aruban culture that they start to feel like locals themselves. Ads feature local spa owners, chefs, windsurfers, musicians and more. Each ad in the series features an actual Aruba native telling his or her own story about who they are and why they love Aruba; giving consumers a chance to “meet” and get to know real locals before ever setting foot on the island. [Full text and pictures]


ETIHAD TURNS FIVE
Etihad Airways celebrates its 5th anniversary, including 3 years in Canada
Etihad Airways marks a major milestone in its rapid growth story on Wednesday, November 5 when it celebrates its fifth anniversary. On the same day in 2003 the national airline of the United Arab Emirates launched its inaugural flight from its home base of Abu Dhabi to Al Ain which was followed a week later with Etihad’s first commercial passenger flight to Beirut. Last Friday Etihad also celebrated three years of operation in Canada, marking the anniversary of the launch of flights from Toronto to Abu Dhabi via Brussels. Today the airline operates three nonstop direct flights between Toronto and Abu Dhabi. 


AC ‘ON MY WAY’ PROGRAM RULED FAIR
Air Canada's 'On My Way' program reasonable, transportation agency rules
Canadian Press
Air Canada's ‘On My Way’ insurance against flight disruptions is just and reasonable, the Canadian Transportation Agency ruled Tuesday. Earlier this year, the airline introduced fees of $25 for one-way flights of up to 1,069 kilometres and $35 for longer flights to help customers when their flights are disrupted for reasons beyond the airline's control. The service provides a designated customer service line to take complaints, book and cover the cost of accommodation, meals and transportation for 48 hours. The Public Interest Advocacy Centre had filed a complaint arguing that Air Canada was trying to turn a carrier obligation into a revenue source. But the agency said the centre failed “to provide compelling evidence to substantiate its allegations.” Keep reading for more. [Full text and pictures]

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